Domestic (USA): Orders will be processed and shipped within 3 business days of ordering.

International (Outside USA): Orders will be processed and shipped within 3 business days of ordering.
Duties and Fees are not included in our pricing and are determined and required by your country's Customs department in order to receive your order. 
*If you choose to DECLINE to pay duties and fees, the package will be abandoned and payment for your order will be forfeited.

30-Day Guarantee: U.S. returns/exchanges for 30 days after purchase.

All return or exchange items must be returned in "New" condition, with hang tags attached and in original packaging. Items will be inspected upon receipt to determine eligibility. Any stains, pet hair, odor, signs of washing or drying, etc. are all means for a declined return and forfeited item.

For refunds and exchanges, please email us at info@tripster.nyc. Shipping charges are non-refundable.